Shipping Policy
SHIPPING POLICY
Last Updated: 19-Jun-2026
This Shipping Policy explains how orders are processed, fulfilled, and delivered when purchasing from our store. We offer products that ship from two sources:
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Inventory Ship Products – items we stock and ship directly
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Dropship Products – items shipped by our third‑party suppliers
Because of this, your order may arrive in multiple packages and on different dates.
1. Processing Times
Inventory Ship Products
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Orders are processed within 1–3 business days.
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Orders placed on weekends or holidays are processed the next business day.
Dropship Products
Processing times vary by supplier but typically range from 2–5 business days. Some suppliers may require additional time during peak seasons.
2. Shipping Times
Inventory Ship Products
Standard shipping within the U.S. usually takes 3–7 business days after processing.
Dropship Products
Shipping times depend on the supplier’s location:
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U.S.‑based suppliers: 4–10 business days
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International suppliers: 7–21 business days
Estimated delivery dates are provided when available, but they are not guaranteed.
3. Split Shipments (Multiple Packages)
If your order contains both inventory items and dropship items, they will ship separately. You may receive:
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Multiple tracking numbers
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Packages arriving on different days
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Items from different carriers
This is normal and expected.
4. Tracking Information
Once an item ships, you will receive a tracking number via email.
Inventory Ship Products
Tracking updates typically appear within 24 hours.
Dropship Products
Tracking may take 2–5 days to update depending on the supplier and carrier.
If tracking shows no movement after 7 days, contact us and we will investigate.
5. Shipping Rates
Shipping rates are calculated at checkout based on:
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Product type
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Weight
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Supplier location
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Customer location
Some dropship suppliers charge separate shipping fees per item.
6. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for:
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Delays caused by incorrect addresses
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Lost packages due to address errors
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Additional fees charged by carriers for address corrections
If an order is returned to us or the supplier due to an incorrect address, reshipping fees may apply.
7. Lost, Delayed, or Stolen Packages
Once a package is marked Delivered by the carrier, we are not responsible for theft or loss. If your package is lost in transit:
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Contact us so we can open an investigation with the carrier or supplier
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Replacement eligibility depends on supplier policies
Dropship suppliers may require additional time to verify lost packages.
8. International Shipping
Some dropship suppliers ship internationally. Customers are responsible for:
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Customs fees
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Import taxes
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Duties
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Any delays caused by customs processing
We cannot control or predict international customs timelines.
9. Pre‑Orders & Backorders
If an item is on pre‑order or backorder:
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Estimated ship dates will be listed on the product page when possible
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Orders containing both in‑stock and pre‑order items may ship separately
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10. Supplier‑Specific Policies
Dropship suppliers may have unique shipping rules, including:
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Carrier selection
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Packaging style
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Tracking formats
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Delivery signatures
We follow supplier policies to ensure timely delivery.